Warranties & Replacement

Manufacturer’s Warranty

If a product is found to be defective within the first 90 days after purchasing, simply contact us at info@buytfp.com to obtain an RMA#. You will receive a response within 1 business day with return information. When the product is returned you MUST include a copy of the original receipt and we will replace it for free of charge.

Lifetime Technology Guarantee:
We offer a Lifetime Guarantee on the technology in ALL of our products. If for any reason you feel the technology in our product is not working, simply return it to the address below and we will re-imprint it for you. Please include return address and contact information.

30 Day Money Back Guarantee:
If you are not completely satisfied, for any reason after wearing our product for a complete 30-Days, return the product with a copy of your receipt, for a complete refund, less any shipping costs. Refund will not be issued prior to the end of the 30 days. Return offer expires 45 days after date of purchase.  Call for RMA# Before Returning

Replacement Program:

If you experience a problem with your purchase after the manufacturer’s warranty has expired, we will gladly replace it for you at 50% of current retail price, plus $6.95 shipping.  Simply return the item to the address below.  If product is no longer available, we will replace it with a similar item.

NOTE:  Before Returning any item Please contact our Returns Department at Terry@buytfp.com to obtain an RMA number.     This will ensure the prompt processing of your item.  Returns that do not include the proper RMA number could be delayed up to 30 days.   Thanks You

DO NOT ship a Bracelet in a plain white envelope it can get ripped out of the envelope when going through the Postal service automatic sorter. 

Any Item returned should be shipped in a protective padded envelope or box so that your items does not get lost or damaged in the mail.   True Frequency Products will not be held responsible for items that are not packed and shipped properly.

Return Address
True Frequency Products
2359 East Kenwood Street
Mesa, Arizona 85213

Medical Disclaimer:
True Frequency Products LLC makes no healing, curative or medical claims or warranties regarding its products.  The information contained in this website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. If you have any questions regarding a medical condition or illness you should always seek the advice of your physician or other qualified healthcare professional.